Error message when run the Cisco CRS Serviceability Utility on UCCX 4.5 server

Unanswered Question
May 5th, 2010
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Hi,

   Everytime i run the Cisco CRS Serviceability Utility from the UCCX server, this message always appear "Error reading System Parameters" before the interface appear.


   After that, when i click the "System Parameters" tab and there were no any information displayed.


  So, i would like to know if there were any way could fix this problem.


  Thanks for any suggestion.


B.rgds,

Tong

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Walter Solano Wed, 05/12/2010 - 06:27
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Tong,


The description that you are ginving us sounds preaty much like this bug : CSCsi25913

This is the link with the informatio:


http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?caller=pluginredirector&method=fetchBugDetails&bugId=CSCsi25913


HTH

Please rate this post if was helpful


Walter Solano

CCNA Voice

Cisco UCCX Specialist

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