I'm facing some interesting problems.
My helpdesk contacted me and advised that a user is facing the following problem:
- Calls to a bridge and being muted after 30 minutes he has to drop the call and call again.
1- Changed the number he was dialing. He was dialing to a number in Singapore and changed to a number in USA the problem persisted.
2- Upgraded the IOS from the Gateway (3825) it was running the c3825-spservicesk9-mz.124-23.bin changed to c3825-spservicesk9-mz.124-25c.bin problem persisted
3- Made the same call using a diferent Gateway using E1 from a another provider. It is a 3825 running c3825-spservicesk9-mz.124-23.bin problem persisted
4- Made a call and sniffed that. When the problem occurs I can see RTCP packted being exchanged from Gateway to Phone normal but RTP packtes from the Gateway to the Phone stops and RTP packtes from Phone to Gateway pass.
I'm going to open a SR in TAC from this but I was wondering if someone has a clue on that.
I will add that the problem in intermitent and doing a call right now and until now no problem detected. Message was edited by: Rafael Chavantes