Have anyone upgraded their unity to support Exchange 2010? If so, I have a few questions.
As of last week, our customer is now running unity 7.0(2)ES35 with Exchange 2003. They have a mixed Exchnage 2003/2010 environment. We would like to change their partner server to exchange 2010.
Cisco TAC says the documentation provided ""Using Microsoft Exchange 2010 with Cisco Unity Version 7.0" is confusing and not accurate.
1) Do they need to stop Unity just to run permissions wizard? (see step 10, then step 14). Docs seems to suggest we do. Cisco TAC says it's not necessary.
2) Do we need to uninstall exchange 2003? (step 12) Cisco TAC says we don't. Doc step 12 says to uninstall exchange 2003.
3) Do we need to install ExchangeMapiCdo.exe. (step 13) cisco TAC says we don't. Doc step 13 mentions installing that software.
The customer has one unity server that is accessed about 24/7. So we like to minimize downtime. It seems ridiculous that we need to stop the Unity service just to run permissions wizard.