i have configured load-balancing on CSM and also configured a virtual IP for all URLs (information, directory, services & authentication) on the CCM (UCM 7.1.3). The problem is that the services button do not work while all other URLs work when publisher is down. if i set the services URL to the subscriber IP it only works when the publisher is up. but if i shut the publisher and configure the services url manually, it doesnt work still. could someone assist.