cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
934
Views
0
Helpful
4
Replies

call accounting

SHeidemann
Level 3
Level 3

Hi,

I really want to log the call records to an FTP server. Seems I'm having the same difficulty as most others. Has anyone been able to get this running successfully yet? I'm running the latest UC560 8.0.2 software. I've seen others say that the IOS has to be updated. Should I abandon this option? Any idea when it will be fixed?

Thank you

Stephanie

1 Accepted Solution

Accepted Solutions

Take a look at the ISI integration note for CLI that I know has worked in the past:
https://supportforums.cisco.com/docs/DOC-9746

Marcos

View solution in original post

4 Replies 4

SHeidemann
Level 3
Level 3

gw-accounting fact not enabled. Any way to enable it?

Stephanie

I did get help from tac as to where to locate this in CCA. That was a nice relief I'd say you should mention that https://www.myciscocommunity.com/docs/DOC-2061;jsessionid=4E95537F1D5781CD798388381FCDD4B8 there. This was the best information I could find anywhere on achieving what I know is possible (somewhat). I didn't realize it was an option through CCA before calling in.

I've tried everything I could think of but I am still getting the message I posted previously. I thought I was getting closer, but sadly no. I've been on this criminy thing for 3 days now. I give up, please keep me posted.

Here's my debug when it tries.

Much appreciated.

Stephanie

Take a look at the ISI integration note for CLI that I know has worked in the past:
https://supportforums.cisco.com/docs/DOC-9746

Marcos

SHeidemann
Level 3
Level 3

I hope ftp file accounting will be fixed with the next CCA release. Would be handy Dandy.

Thanks

Stephanie.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: