Solved: LMS 2.6 - SyslogCollector.log failed during routine backup

edward.cheong · ‎05-05-2010

Hi,

We have an issue whereby the routing server backup keep failing (incomplete) and showing below status everytime:-

Unable to open file. (FILE=D:\CiscoWorks\log\SyslogCollector.log.3, EC=Access is denied.)

Can anyone advise whether the file is crucial for recovery? If not then is there anyway it can be filter during backup?

Thanks,

Edward

Joe Clarke · ‎05-05-2010

This file can simply be deleted. It is an archived log file. The only reason you would needthis file is if you're trying to diagnose a problem with SyslogCollector.

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Joe Clarke · ‎05-05-2010

This file can simply be deleted. It is an archived log file. The only reason you would needthis file is if you're trying to diagnose a problem with SyslogCollector.

edward.cheong · ‎05-06-2010

Hi Joe,

Thanks for your reply & advice!

Thanks & Regards,

Edward