Unable to configure vic2-2fxs in a 3925 ISR voice bundle

Unanswered Question

Hello,

I have a 3925 router with a PVDM 64 channel.

ALreadu a 2 E1 ports card is already installed and functionning well

I have installed also a  vic2-2fxo card . However the show diag shows the following :

Platform mid-plane:
        PCB Serial Number        : FOC13511DPT
        Hardware Revision        : 1.0
        Part Number              : 73-12223-02
        Top Assy. Part Number    : 800-29789-01
        Board Revision           : A0
        Deviation Number         : 0
        Fab Version              : 02
        Product (FRU) Number     : CISCO3925-CHASSIS
        Version Identifier       : V01
        CLEI Code                : IPMN500DRA
        Chassis Serial Number    : FHK1403F3DQ
        Manufacturing Test Data  : 00 00 00 00 00 00 00 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 33 35 31 31 44 50 54 40
          0x10: 06 48 41 01 00 82 49 2F BF 02 C0 46 03 20 00 74
          0x20: 5D 01 42 41 30 88 00 00 00 00 02 02 CB 91 43 49
          0x30: 53 43 4F 33 39 32 35 2D 43 48 41 53 53 49 53 89
          0x40: 56 30 31 20 C6 8A 49 50 4D 4E 35 30 30 44 52 41
          0x50: C2 8B 46 48 4B 31 34 30 33 46 33 44 51 C4 08 00
          0x60: 00 00 00 00 00 00 00 FF FF FF FF FF FF FF FF FF
          0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Slot 0:
        Cisco Services Performance Engine 100 for Cisco 3900 ISR Port adapter,
ports
        Port adapter is analyzed
        Port adapter insertion time 00:20:37 ago
        EEPROM contents at hardware discovery:
        PCB Serial Number        : FOC14021HKJ
        Hardware Revision        : 1.0
        Part Number              : 73-11838-04
        Top Assy. Part Number    : 800-32330-01
        Board Revision           : C0
        Deviation Number         : 0
        Fab Version              : 04
        Product (FRU) Number     : C3900-SPE100/K9
        Version Identifier       : V01
        CLEI Code                : IPUCAWABAA
        Processor type           : C3
        Chassis Serial Number    : FHK1403F3DQ
        Chassis MAC Address      : 8843.e198.ac80
        MAC Address block size   : 128
        Manufacturing Test Data  : 00 00 00 00 00 00 00 00
        EEPROM format version 4
        EEPROM contents (hex):
          0x00: 04 FF C1 8B 46 4F 43 31 34 30 32 31 48 4B 4A 40
          0x10: 06 13 41 01 00 82 49 2E 3E 04 C0 46 03 20 00 7E
          0x20: 4A 01 42 43 30 88 00 00 00 00 02 04 CB 8F 43 33
          0x30: 39 30 30 2D 53 50 45 31 30 30 2F 4B 39 89 56 30
          0x40: 31 20 D9 03 40 C1 CB C6 8A 49 50 55 43 41 57 41
          0x50: 42 41 41 09 C3 C2 8B 46 48 4B 31 34 30 33 46 33
          0x60: 44 51 C3 06 88 43 E1 98 AC 80 43 00 80 C4 08 00
          0x70: 00 00 00 00 00 00 00 F3 00 03 40 01 99 FF FF FF
          0x80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0x90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xA0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
          0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
        Internal power Supply 1 information
        Top Assy. Part Number    : 341-0238-01
        Deviation Number         : 0
        PCB Serial Number        : SNI1348C857

RMA Number               : 0-0-0-0
RMA History              : 00
Version Identifier       : V01
Product (FRU) Number     : PWR-3900-AC
CLEI Code                : COUPAEFBAA
Board Revision           : B0
EEPROM format version 4
EEPROM contents (hex):
  0x00: 04 FF 40 05 E8 DF 45 01 55 00 EE 01 88 00 00 00
  0x10: 00 C1 8B 53 4E 49 31 33 34 38 43 38 35 37 03 00
  0x20: 81 00 00 00 00 04 00 89 56 30 31 20 CB 8B 50 57
  0x30: 52 2D 33 39 30 30 2D 41 43 C6 8A 43 4F 55 50 41
  0x40: 45 46 42 41 41 F3 00 59 41 02 53 42 00 0A F8 00
  0x50: 50 01 F2 14 61 02 F3 18 56 03 E8 1A F4 04 DB 1C
  0x60: A7 05 DE 1D 97 06 D1 1E 23 07 D4 1E AF 08 C9 1F
  0x70: 3E 09 CA 1F C1 0A BF 20 3A 0B B4 20 AF 0D AA 21
  0x80: 03 0F A0 20 FC 11 96 21 21 13 8E 21 63 17 6E 21
  0x90: CF 1B 5C 21 AA 1F 3B 21 77 23 2A 21 4C 27 0C 21
  0xA0: 1D 42 42 30 FF FF FF FF FF FF FF FF FF FF FF FF
  0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
Internal power Supply 2 information
Top Assy. Part Number    : 341-0238-01
Deviation Number         : 0
PCB Serial Number        : SNI1349C819
RMA Test History         : 00
RMA Number               : 0-0-0-0
RMA History              : 00
Version Identifier       : V01
Product (FRU) Number     : PWR-3900-AC
CLEI Code                : COUPAEFBAA
Board Revision           : B0
EEPROM format version 4
EEPROM contents (hex):
  0x00: 04 FF 40 05 E8 DF 45 01 55 00 EE 01 88 00 00 00
  0x10: 00 C1 8B 53 4E 49 31 33 34 39 43 38 31 39 03 00
  0x20: 81 00 00 00 00 04 00 89 56 30 31 20 CB 8B 50 57
  0x30: 52 2D 33 39 30 30 2D 41 43 C6 8A 43 4F 55 50 41
  0x40: 45 46 42 41 41 F3 00 59 41 02 53 42 00 0A F8 00
  0x50: 50 01 F2 14 61 02 F3 18 56 03 E8 1A F4 04 DB 1C
  0x60: A7 05 DE 1D 97 06 D1 1E 23 07 D4 1E AF 08 C9 1F
  0x70: 3E 09 CA 1F C1 0A BF 20 3A 0B B4 20 AF 0D AA 21
  0x80: 03 0F A0 20 FC 11 96 21 21 13 8E 21 63 17 6E 21
  0x90: CF 1B 5C 21 AA 1F 3B 21 77 23 2A 21 4C 27 0C 21
  0xA0: 1D 42 42 30 FF FF FF FF FF FF FF FF FF FF FF FF
  0xB0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xC0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xD0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xE0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0xF0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


PVDM Slot 0:
64-channel (G.711) Voice/Fax PVDM3 DSP DIMM PVDM daughter card
Hardware Revision        : 1.0
Part Number              : 73-11809-03
Board Revision           : B0
Deviation Number         : 0
Fab Version              : 03
PCB Serial Number        : FOC1351614X
RMA Test History         : 00
RMA Number               : 0-0-0-0
RMA History              : 00
Processor type           : 00

RMA Number               : 0-0-0-0
RMA History              : 00
Processor type           : 00
Product (FRU) Number     : PVDM3-64
Version Identifier       : V01
EEPROM format version 4
EEPROM contents (hex):
  0x00: 04 FF 40 05 DB 41 01 00 82 49 2E 21 03 42 42 30
  0x10: 88 00 00 00 00 02 03 C1 8B 46 4F 43 31 33 35 31
  0x20: 36 31 34 58 03 00 81 00 00 00 00 04 00 09 00 CB
  0x30: 8F 50 56 44 4D 33 2D 36 34 20 20 20 20 20 20 20
  0x40: 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF FF FF
  0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


WIC Slot 0:
VWIC2-2MFT-T1/E1 - 2-Port RJ-48 Multiflex Trunk - T1/E1
Hardware Revision        : 0.0
Top Assy. Part Number    : 800-22629-05
Board Revision           : C0
Deviation Number         : 0
Fab Version              : 04
PCB Serial Number        : FOC14010ZZK
RMA Test History         : 00
RMA Number               : 0-0-0-0
RMA History              : 00
Product (FRU) Number     : VWIC2-2MFT-T1/E1
Version Identifier       : V01
EEPROM format version 4
EEPROM contents (hex):
  0x00: 04 FF 40 03 FC 41 00 00 C0 46 03 20 00 58 65 05
  0x10: 42 43 30 88 00 00 00 00 02 04 C1 8B 46 4F 43 31
  0x20: 34 30 31 30 5A 5A 4B 03 00 81 00 00 00 00 04 00
  0x30: CB 90 56 57 49 43 32 2D 32 4D 46 54 2D 54 31 2F
  0x40: 45 31 89 56 30 31 20 D9 02 40 C1 FF FF FF FF FF
  0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF


WIC Slot 2:
2nd generation - FXS Voice daughter card (2 port)
WIC module not supported/disabled in this slot

Hardware Revision        : 3.1
Top Assy. Part Number    : 800-21341-02
Board Revision           : B0
Deviation Number         : 0-0
Fab Version              : 01
PCB Serial Number        : FOC13223LGW
RMA Test History         : 00
RMA Number               : 0-0-0-0
RMA History              : 00
Product (FRU) Number     : VIC2-2FXS
Version Identifier       : V01
CLEI Code                : CNUIAPPAAA
EEPROM format version 4
EEPROM contents (hex):
  0x00: 04 FF 40 00 47 41 03 01 C0 46 03 20 00 53 5D 02
  0x10: 42 42 30 80 00 00 00 00 02 01 C1 8B 46 4F 43 31
  0x20: 33 32 32 33 4C 47 57 03 00 81 00 00 00 00 04 00
  0x30: CB 89 56 49 43 32 2D 32 46 58 53 89 56 30 31 20
  0x40: C6 8A 43 4E 55 49 41 50 50 41 41 41 FF FF FF FF
  0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
  0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF





I can see that the vic2 card is disabled as noted in the sh diag output :

2nd generation - FXS Voice daughter card (2 port)
WIC module not supported/disabled in this slot


How could solve this issue ? vic2 card is normally supported .



ANy suggestions ?


Best regards,

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