To uninstall LMS 3.2

Unanswered Question
May 6th, 2010


After starting to uninstall LMS 3.2 all other packages are uninstalled except CW assitant, CW CS, LMS portal and RME. I have used different combinations to uninstall these remained packages, because it says one is depend on other but when I do like it says then other conflicting messages appear. I think there is something wrong when we used the trail version. We want to remove all packeges and install a new with a license.

Any suggestion?

Thanks before hand.



I have this problem too.
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yjdabear Thu, 05/06/2010 - 09:35

Well, if you're trialing on Solaris, you could try the script posted at the link below. It works on LMS 3.0, so I assume it may work on LMS 3.2 as well:

Also remember to clean up the few stragglers that script does not remove, as mentioned in this post:

yawena2005 Thu, 05/06/2010 - 09:58

Thanks for the reply!

Should have mentioned but I am using win 2003 server.


yjdabear Thu, 05/06/2010 - 10:22

Ah, according to past threads, you'd need to open a TAC case with Cisco, in order to obtain the clean_system.exe tool for Windows. Be sure to tell them you have LMS 3.2 so TAC provides the most up-to-date version of clean_system.exe that'll clean up newer directories such as "opsxml".

yawena2005 Thu, 05/06/2010 - 10:56

Thanks again and I will do that.

Appreciated for the quick replies!!


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