To uninstall LMS 3.2

yawena2005 · ‎05-06-2010

Hellos,

After starting to uninstall LMS 3.2 all other packages are uninstalled except CW assitant, CW CS, LMS portal and RME. I have used different combinations to uninstall these remained packages, because it says one is depend on other but when I do like it says then other conflicting messages appear. I think there is something wrong when we used the trail version. We want to remove all packeges and install a new with a license.

Any suggestion?

Thanks before hand.

Greeings

Yewena

yjdabear · ‎05-06-2010

Well, if you're trialing on Solaris, you could try the clean_system.sh script posted at the link below. It works on LMS 3.0, so I assume it may work on LMS 3.2 as well: http://www.cisco.com/en/US/products/sw/cscowork/ps2425/products_configuration_example09186a0080133f4f.shtml#uninstallSol

Also remember to clean up the few stragglers that script does not remove, as mentioned in this post:

https://supportforums.cisco.com/message/653739#653739

yawena2005 · ‎05-06-2010

Thanks for the reply!

Should have mentioned but I am using win 2003 server.

Yawena.

yjdabear · ‎05-06-2010

Ah, according to past threads, you'd need to open a TAC case with Cisco, in order to obtain the clean_system.exe tool for Windows. Be sure to tell them you have LMS 3.2 so TAC provides the most up-to-date version of clean_system.exe that'll clean up newer directories such as "opsxml".

yawena2005 · ‎05-06-2010

Thanks again and I will do that.

Appreciated for the quick replies!!