CUCM 7 - Use a Softkey as a Speed dial to a help desk

Unanswered Question
Aaron Harrison Thu, 05/06/2010 - 11:55
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No - customizable softkeys (outside of XML services) aren't available in current versions, even if you are a developer.

Line buttons, or nothing...

Or you could have an item under the Services menu to reach it (point a service at an XML file that calls a 'dial' URI with the number).


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