IP phone ignoring URL for Directory XML

Answered Question
May 7th, 2010
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I need to use external source for directory XML ,I set it in External Data Locations Information on IP phone settings on Call manager, or in Enterprise parameters on Call Manager. I can see that IP phone get the URL in HTTP configuration menu, but it still use default URL pointed to CCM.Strangely, when I try the same setting for Cisco softphone CIPC, everything works fine. All phones are localized in Czech except the CIPC so maybe this is the problem, but I cant see how can I fix it and how localization affects URL for XMLs  and scripts. Do you have any idea?


CUCM version:7.1.3.32900-4

IP phones:7965,7975


thanks for any help


John

Correct Answer by William Bell about 7 years 3 weeks ago

Jan,


The issue is that in 7.1.3 the provisioning of features like directories (corporate/personal/missed calls/received calls/placed calls/etc.) has changed quite a bit.  Cisco introduced the concept of enterprise subscriptions for services (which are automatically provisioned on all phones).  Coupled with this concept is a provisioning method.  The provisioning method tells the phone can you access an enterprise level service via "Internal", "External", or "Both".  You have to understand a few things about this new provisioning method and the enterprise service subscription to solve your issue.


I wrote a blog about this exact topic here:


http://www.netcraftsmen.net/resources/blogs/how-to-disable-corporate-directory-in-cucm-7x.html



Check it out and let us know if you need further assistance.


HTH.


Regards,
Bill

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Correct Answer
William Bell Fri, 05/07/2010 - 04:25
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Jan,


The issue is that in 7.1.3 the provisioning of features like directories (corporate/personal/missed calls/received calls/placed calls/etc.) has changed quite a bit.  Cisco introduced the concept of enterprise subscriptions for services (which are automatically provisioned on all phones).  Coupled with this concept is a provisioning method.  The provisioning method tells the phone can you access an enterprise level service via "Internal", "External", or "Both".  You have to understand a few things about this new provisioning method and the enterprise service subscription to solve your issue.


I wrote a blog about this exact topic here:


http://www.netcraftsmen.net/resources/blogs/how-to-disable-corporate-directory-in-cucm-7x.html



Check it out and let us know if you need further assistance.


HTH.


Regards,
Bill

Please remember to rate helpful posts.  Rate using stars below a post.

JohnPeca18 Fri, 05/07/2010 - 04:46
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Thanks a lot, this resolved our problem very quickly.:)


John

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