“If there’s one thing you want to improve it’s your [support website] Search function.” -- Cisco Customer

Answered Question
May 5th, 2010

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I have this problem too.
0 votes
Correct Answer by burleyman about 6 years 6 months ago

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

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burleyman Thu, 05/06/2010 - 06:38

Dan,

I would improve the email address.....I keep getting rejected when I try and email the address given.... or is this by design for me 

Mike
Timothy Albright Thu, 05/06/2010 - 10:43

Mike,

I just used the email successfully.  Let us check it out and we'll get back to you.

Cheers,

Tim

burleyman Thu, 05/06/2010 - 12:40

Here is the error I am seeing.....it does not like our address.

Diagnostic-Code: smtp;550 #5.1.0 Address rejected.

Mike

Correct Answer
burleyman Thu, 05/06/2010 - 12:45

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

Daniel Bruhn Thu, 05/06/2010 - 13:26

Mike,

Sure, go after the easy target.  Could it be user error?   I think the alias was set up incorrectly.  We are looking at getting it fixed.  It takes a bit of time for it to propagate so I'll post again when it's active.

Cheers,

Dan

Timothy Albright Thu, 05/06/2010 - 13:37

burleyman wrote:

I just replied from my personal account.

Must be a mail filter on your end...maybe you filter on animals and we come from Big Fish.... I blame Dan

Mike

I'm also good with blaming Dan. 

burleyman Thu, 05/06/2010 - 13:49

It could be a PICNIC error...I am getting old...

Did you get my email from my personal account? We actually had a site blacklisting animal names so we got on that list becasue it shows we come from BigFish.com

Dan I could never truly blame you because you are the fixer of all.

Dan is the man

if he can't fix it noone can

in fact I am his bigest fan

he is someone who gives a damn

because when you want it fixed he always has a plan

Mike

burleyman Thu, 05/06/2010 - 14:02

oops.....I forgot the filter for d*mn    but you got the point...

Mike

burleyman Fri, 05/07/2010 - 05:13

I just sent it.....so far no rejection..... see you are the "Fixer of All"  

Mike

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