iphone Cisco Mobile 8.0

Answered Question
May 7th, 2010

Anyone using this? What are your thoughts? Is this compatible with the UC500 Series?

I have this problem too.
0 votes
Correct Answer by greenturtlesteak about 6 years 5 months ago

I believe this solution requires Call Manager and a mobility server, so no this solution does not appear to work with the UC500 line of products. It would be a great feature to have. I hope Cisco can come up with something to bring this solution to the smaller outfits out there.


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Overall Rating: 4.5 (2 ratings)
Correct Answer
greenturtlesteak Fri, 05/07/2010 - 08:26

I believe this solution requires Call Manager and a mobility server, so no this solution does not appear to work with the UC500 line of products. It would be a great feature to have. I hope Cisco can come up with something to bring this solution to the smaller outfits out there.


dshumake Mon, 06/07/2010 - 20:37

just checking to see if anyone came across this issue.

My mobile 8 work over the network / wireless network, but I can not get the mobile 8 to work across the 3g connection. My vpn does connect and everything is working ok but Mobile 8


thanks to ALL

skilambi Tue, 06/08/2010 - 07:04

Cisco doesn't support over 3G only Wi-Fi. Did you actually get it to work over the UC 500? It isn't supported as per Cisco

mantis32 Tue, 06/08/2010 - 14:38

I have not been able to get it to work, nor did I try very hard. I do know that once i get it to work, you are correct it will not work over 3G. I predict lawsuits should any mobile carrier allow VoIP calls to be made over 3G vs wifi.

carter.chad Fri, 06/18/2010 - 20:21

Cisco recently updated the mobile 8 iphone app and I am now able to get it to work over 3G with vpn.  Call quality is very good.  The next step will be to get ios4 out there and update the client to run in the background.  I use it daily now and it works great but once that happens the client will be extremely useful. I have not tried it yet with UC500.  Has anyone confirmed this working with UC500?

shijomon scaria Tue, 03/06/2012 - 05:56

Dear carter,

where can i find out the updated version of cisco mobile 8.0, i think it is 8.1. But its not available in appstore.

Pls help. Thanks in advance


final-reseaux Mon, 05/10/2010 - 02:21

Hi Elo,

are you use Cisco mobile with the UC500? Is it working?

Regards, Fabien

Gary Tong Tue, 05/11/2010 - 00:10

There are only 2 Dual-Mode Clients for CUCM, Cisco Mobile (for IPhone) and Nokia Call Connect.

The other mobile phones need CUMC with CUMA.

lucasvaraha Tue, 06/01/2010 - 20:28
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Guixi, All who posted in regards to iPhone and Connectivity to CUCM. CUCME or UC 500

Disclaimer: As an interested party and the solution provided behind Varaha's uMobility offering. I am the VP of Enterprise Sales for Varaha Systems.

The Varaha FMC solution works very nicely on iPhone 3G, 3Gs, iPad and iPod Touch (2nd Generation w/ an external microphone/headset). The OS on the iPhone must be 3.0 or greater. Here is the location of the Varaha client on iTunes:


The solution works through standard SIP protocol as a SIP device off the above CUCM systems listed. Varaha requires CUCM 6.x or higher and has installations up to CUCM 8.x in operation today.

Today, uMobility provides "User Assisted Hand-off" as a users moves from the corporate WiFi network to the cellular network. This can be accomplished in a corporate enterprise, home office (using Cisco Office Extend AP, 800 series routers with VPN or as a non-secured connection to a uMobility Controller at the HQ location.) or in the public WiFi environment. This includes locations like a coffee shop, a hotel WiFi network or an airport. Essentially wherever one has access to the public or Private WiFi network, one can connect and make VoWiFi calls, bypassing the cellular network.

The link below is a Varaha Service Provider partner who has deployed uMobility on their Hosted CUCM and is reselling the solution to SMB customers in the New York City area. As you see from the link, the solution is installed and operating on the iPad and registered to CUCM:


Varaha's solution addresses BlackBerry, Android, iPhone, Windows Mobile and Nokia devices, all from a single platform connected to CUCM via SIP Line Side connectivity.

I have attached the most recent copy of the Varaha uMobility User Guide for the iPhone

Jerry Lucas

Vice President, Sales

Varaha Systems

2650 Valley View Ln

Bldg 1, Ste 200

Dallas, TX 75234-6273

Phone:  +1.972.755.1860 (uMobility)


uMobility...Mobile Desk, Global Reach

Cisco, I wish you would give your Partners a roadmap of your products

as it seems the current UC roadmap is a shotgun approach, I see this in both the SMB and

Enterprise space. For us internally when we choose a product it seems like a better product or a better solution is available very soon after, making our investment a waisted one.

That being said, we are now looking at the Webex Connect as a solution and I know there will be a Mac/iPhone client coming in the near future. For us this is the best of all worlds (yet to be fully tested), and I hope it will soon be in the SMB space as well.


Bob James

iVan.rgr10 Mon, 10/11/2010 - 09:31

Anyone can help me??  with the app cisco mobile 8.0 for iphone ?? im from mexico and i dont know how to install the app


Ivan Gomez

pierrescotland Wed, 03/07/2012 - 03:47

The latest App for Iphone is called "Cisco Jabber" (not "cisco Jabber IM"!), you can find it in the App Store.   It works with CME 8.6 and above, CLI configuration only.   CME 8.6 on UC500 has been delayed (again) until April 10th, and even after this I doubt it will be supported by the SB Support/CCA.

But it should unofficially work of course, it's simply a SIP endpoint.

Follow this guys excellent BLOG (once 8.6 is released for UC) and I'm pretty sure it'll be good to go.


If you need an urgent alternative, you can use "Groundwire" (again in App store, but not Free) - it's a SIP client for Iphone that works pretty flawlessly with the UC500, and the configuration is same as above (although the MAC address can be anything).  Just use TCP if you want the backgrounding to work correctly.



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