LMS 2.6 / Software distribution failed not in netconfig job

richard.tetu · ‎05-07-2010

Hello,

Dears all,

I have experienced a default in LMS 2.6 /RMe 4.0.6

When we want to distribute image by Software distribution, the upgrade is aborted saying that the job is failed.

When it's done by a netconfig job it's running ok , with a success job.

It's arrived at severals devices.I have attached an example for a device that's is working with networking but not with distribution .

Richard

richard.tetu · ‎05-07-2010

I would like to say....Netconfig instead of networking.........

Joe Clarke · ‎05-07-2010

Judging by the fact that the Netconfig copy is from a different server than the SWIM copy, I can only assume that there is a network problem when SWIM copies the image from (what I assume is) the RME server. Try running the Netconfig job, and copy the file from 10.104.140.209. See if it succeeds. My guess is it will not.

richard.tetu · ‎05-17-2010

It's ok , the job is failed:

the copy has been done from the 10.104.140.209
The job has been done with TFTP and FTP

I have joined the result from the job launched. The end user has remarked other thing.

The LMS has been set up in Master /Slave config. So , in the Master , the software distribution works well

and it's in the slave that's it failed.

Richard

Joe Clarke · ‎05-17-2010

I don't understand. Are you saying the issue has been identified, and is no longer a problem?

richard.tetu · ‎05-18-2010

What i would like to do is first , answer to your last proposition of test:

" Try running the Netconfig job , and copy the file from 10.104.140.209. See if it succeeds".

§ ......So, the answer is that it' s not working ......../.§

The second thing , is that we have remarked that from the Master is working and not from the slave.

Shoud we consider that the image distribution is not working well ?

Richard.

Joe Clarke · ‎05-18-2010

What is different, network-wise, between the master and slave servers? That is, are they on different subnets? The problem i

s most likely still network-related as Netconfig isn't doing anything that a manual copy would not do at the point the timeout occurs.

richard.tetu · ‎05-25-2010

Yes it's ok..

I have asked to take some IP trace on the Master and the Slave.

At first, it seems that that is not coming from network as tehboth station are on the subnet.

I have a look when i will received some infos , and i will post them.