Clean Access 4.7 and AV install

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May 7th, 2010
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Hello, I am rolling out a new CCA 4.7 install on a wireless network.  The CAS is inband.  The problem is when it checks for the AV installation and fails (No AV is installed), I have the agent present a link to download and install an AV package.  I do that, while in the background the agent is waiting for input.  After the install is done, I go back to the agent and click skip (Why skip?  The link distribution is mandatory) and the agent says I failed remediation.  I actually have to close the agent and let it re-pop up and start the authentication process over inorder for it to see that I installed the AV properly.

Am I missing something here?  Shouldn't the agent check again to see if the link solved the rule that failed?


--Gavin Budd

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