Repeat Unity Greeting

Unanswered Question
May 7th, 2010
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I have a CH with a greeting on it.  When listening to the greeting, is there a key that will repeat the greeting, or is the only option to Loop to the CH again.

Basically want to have the greeting play twice, before moving to the After gReeting option.


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Overall Rating: 5 (2 ratings)
Brandon Buffin Fri, 05/07/2010 - 10:17
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You could:

1. Assign a key using the Caller Input page in the call handler that would loop back to the greeting

2. Create two call handlers. After greeting action for the first would be to go the second.

3. Modify the .wav file to include the greeting repeated twice.

Hope this helps.


David Hailey Fri, 05/07/2010 - 10:22
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/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

Yes, you can repeat the greeting with a specified number of seconds in between and specified number of repeats.  In the CH Config, go to Greetings > After greeting > Reprompt the user after this many seconds of silence (I usually do 5) > Then Number of times to Repeat (pick your poison).

If you want to do that but not go to After Greeting options, just add a Caller Input option (usually star) and loop back to the CH greeting.


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