Error occurred while reading the resources on uccx 7.0

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May 9th, 2010
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Hi All,

I am running uccx in a HA mode on both the severs under RMCM > resources file it shows error occurred while reading the resources

i have also attached screenshot of the error along with this case.

waiting for your reply asap.

Thanks & Regards


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Anthony Holloway Sun, 05/09/2010 - 20:34
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I have this same issue every once in a while in the lab (not AD integrated).  I can usually just click the resource link again, then it shows them.  What version are you running?  I am on 7.0(1) SR5 in the lab.

shahnawaz.a Mon, 05/10/2010 - 01:09
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Yes i am also running with same version 7.0(1) SR5 but

this error is showing me when i am configuring resources to a new agent if i go directly from RMCM it works fine

please let me know if some has solution on this.

Waiting for your replys.

Thanks & Regards



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