Solved: WS-X6748-GE-TX log : pm failed lock for admin change for Gix/x

krahmani323 · ‎05-10-2010

Hello community,

I would like to know if someone has ever met this kind of log :

*May 10 09:28:49.416: pm failed lock for admin change for Gi9/18

I meet this log on a WS-C6509-E (s72033-ipservicesk9_wan-mz.122-33.SXH3a) on a Gig interface of a module WS-X6748-GE-TX in slot 9. I meet this log after 'no shutting' the interface even after I reset the interface to default configuration.

Thanks a lot.

Karim

Laurent Aubert · ‎05-10-2010

Hi Karim,

I think you hitted CSCsk19817 which is fixed in SXH4.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk19817

HTH

Laurent.

View solution in original post

Laurent Aubert · ‎05-10-2010

Correct. The full fix comes from two different bugs ID actually and only one of them is in SXH3a. You need SXH4 to be completely safe.

HTH

Laurent.

View solution in original post

Laurent Aubert · ‎05-10-2010

Hi Karim,

I think you hitted CSCsk19817 which is fixed in SXH4.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsk19817

HTH

Laurent.

krahmani323 · ‎05-10-2010

Hi Laurent,

Thanks a million for your answer, it seems we are 100% hitting this bug as we are doing a shut/no shut on the interface and loosing the access during approximately 2 minutes.

The only issue being the cisco bug details indicating the bug is fixed in 12.2(33)SXH3 (we are in SXH3a)......Maybe you have a different information in your internal databases stating the bug is resolved in SXH4 for the 6500..

Thanks again.

Karim

Laurent Aubert · ‎05-10-2010

Correct. The full fix comes from two different bugs ID actually and only one of them is in SXH3a. You need SXH4 to be completely safe.

HTH

Laurent.