we want to migrate our network equpiment from local authentication (telnet password, enable password) to AAA authentication (Cisco ACS server - username, password for priv level 15). The network devices are managed with CiscoWorks 3.2 and inventory works fine when device login credentials are telnet password, enable password.
I have configured a switch for testing the authentication to the ACS server, and tested the logon manually. After the successful test I reconfigured the device credentials in CiscoWorks and checked it by a device export with credentials. The credentials in CW were OK, but from this time CiscoWorks could't pull an inventory of the switch any more. Every inventory job failed.
Any help would be appreciated. Thanks a lot.
Your prompt is not the default. Edit NMSROOT/objects/cmf/data/TacacsPrompts.ini. Set the content to:
(I am assuming the password prompt is lowercase as well).
Then just re-run your sync archive job.