vpn client issue with avaya vpn phone

Unanswered Question
May 10th, 2010
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hi all,

i configured asa 5505 with remote vpn client

and i used these vpn client to connect avaya vpn hard phones and i connected 4 phones using same username and password

if i connect 5th phone it is not connecting and if i try to connect cisco vpn client also not connecting with same username and password.

i am attaching the config file!

plz check the config and give me the solution

hostname ciscoasa
domain-name default.domain.invalid
enable password ZYx9xaV1.cM.IUcY encrypted
passwd M5Z8qN9wxh2rt.Wo encrypted
interface Vlan1
nameif inside
security-level 100
ip address
interface Vlan2
nameif outside
security-level 0
ip address x.x.x.x
interface Ethernet0/0
interface Ethernet0/1
switchport access vlan 2
interface Ethernet0/2
interface Ethernet0/3
interface Ethernet0/4
interface Ethernet0/5
interface Ethernet0/6
interface Ethernet0/7
ftp mode passive
dns domain-lookup inside
dns domain-lookup outside
dns server-group DefaultDNS
domain-name default.domain.invalid
access-list iclgroup_splitTunnelAcl standard permit any
access-list inside_nat0_outbound extended permit ip any 255.255.25
access-list test extended permit icmp any any time-exceeded
access-list test extended permit icmp any any unreachable
access-list test extended permit icmp any any echo
access-list test extended permit icmp any any echo-reply
pager lines 24
logging asdm informational
mtu inside 1500
mtu outside 1500
ip local pool poolvpn mask
icmp unreachable rate-limit 1 burst-size 1
asdm image disk0:/asdm-524.bin
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list inside_nat0_outbound
nat (inside) 1
access-group test in interface outside
route outside x.x.x.x 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
http server enable
http inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto dynamic-map outside_dyn_map 20 set pfs
crypto dynamic-map outside_dyn_map 20 set transform-set ESP-3DES-SHA
crypto map outside_map 65535 ipsec-isakmp dynamic outside_dyn_map
crypto map outside_map interface outside
crypto isakmp enable outside
crypto isakmp policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
crypto isakmp nat-traversal  20
telnet inside
telnet timeout 5
ssh timeout 5
console timeout 0
dhcpd auto_config outside
dhcpd address inside
dhcpd enable inside

group-policy iclgroup internal
group-policy iclgroup attributes
dns-server value
vpn-tunnel-protocol IPSec
split-tunnel-policy tunnelspecified
split-tunnel-network-list value iclgroup_splitTunnelAcl
username admin password eY/fQXw7Ure8Qrz7 encrypted privilege 15
username iclvpn password LJ.MQHluNRiNWHbt encrypted privilege 0
username iclvpn attributes
vpn-group-policy iclgroup
tunnel-group iclgroup type ipsec-ra
tunnel-group iclgroup general-attributes
address-pool poolvpn
default-group-policy iclgroup
tunnel-group iclgroup ipsec-attributes
pre-shared-key *
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
  message-length maximum 512
policy-map global_policy
class inspection_default
  inspect dns preset_dns_map
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect esmtp
  inspect sqlnet
  inspect skinny
  inspect sunrpc
  inspect xdmcp
  inspect sip
  inspect netbios
  inspect tftp
service-policy global_policy global
prompt hostname context

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Overall Rating: 5 (2 ratings)
Federico Coto F... Mon, 05/10/2010 - 08:36
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Check how many VPN tunnels are currently active on the ASA.

You can check this with the command:  sh cry isa sa

The ASA 5505 (without a Security Plus license) can only support up to 10 IPsec tunnels (site-to-site or remote access).

Make sure if you have the license (sh ver) or if you're reaching the max. amount of tunnels permitted.


zeuscyril Mon, 05/10/2010 - 08:43
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hi Federico,

if i connect 4 phones it will take only 4 tunnels

am i correct ? i am using 3des encryption



Federico Coto F... Mon, 05/10/2010 - 08:46
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Yes, I would think that if you connect only four phones, it will be like connecting 4 VPN clients. To make sure you can check the active

tunnels ''sh cry isa sa''

If the ASA has only 4 tunnels active, and it won't let you connect more than that, definitely we're not looking at the license issue. Please verify because the ASA might have Site-to-Site tunnels established or more remote access.


zeuscyril Tue, 05/18/2010 - 07:57
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i checked the sh crypto isakmp sa

only shows 4 sa

but i created addtionally new username and paswor for vpn then it works




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