Hunt List Config

Unanswered Question
May 10th, 2010
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I have a hunt list which has two members, one is the line's on the phone, and the second is my hunt list for unity voicemail.  The user uses the Hlog key to log in/out of the hunt group.  When the user logs out, and the calls flow over to unity, I am not picking up the forwarding number.  Therefore, the opening greeting is played, not the vm greeting.  The Hunt Pilot Forward No Answer is the VM Pilot and CSS. 

Any thoughts on why I'm missing Forwarding number?

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Jaime Valencia Mon, 05/10/2010 - 15:07
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By default Unity uses the original called number to reach a VM box. In this case it looks for the hunt pilot DN.

You can create a call routing rule to send the call to X mailbox, or if you're going to route the calls always to the same guy configure the DN as an alternate number under his subscriber.



If this helps, please rate


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