3G Router PCEX-3G-HSPA configuration problem.

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May 11th, 2010
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Hello,

I am trying configure to Cisco 880 3G Router (PCEX-3G-HSPA=F1_2_3_22AP C:/WS/F) ***Cisco IOS Software, C880 Software (C880DATA-UNIVERSALK9-M), Version 12.4(22)YB5, RELEASE SOFTWARE (fc2)*** but i have a problem about the configuration. 3G interface status is up and it is also registered with our SP (Turkcell - Turkiye) without any username&password, when i talked the SP they said that "you dont have to use username&password" so everything seems to be ok (i mean interface status, cell id, sp name, etc.) but profile status "INACTIVE" (as you can see the following output)


Note that; I am also change the APN name, i tried all the possibilities (our SP using different APN name for example "mgb","mgbs", "internet") and another important point is when i tried connect to internet with USB 3G device (with my computer) its wotking (i mean SIM card is working.)


Can anyone help me about this problem.


My best.


Router#sh cell 0 all         
Hardware Information
====================
Modem Firmware Version = F1_2_3_22AP C:/WS/F
Modem Firmware built = 06/22/09
Hardware Version = 1.1
International Mobile Subscriber Identity (IMSI) = 286015233707406
International Mobile Equipment Identity (IMEI) = 356812011562301
Factory Serial Number (FSN) = D46332820931142
Modem Status = Online
Current Modem Temperature = 27 deg C, State = Ntrmal


Proile Information
====================
Profile 1 = INACTIVE*
--------
PDP Type = IPv4
Access Point Name (APN) = internet
Authentication = None
Username: , Password:


* - Default profile


Data Connection Information
===========================
Data Transmitted = 0 bytes, Received = 0 bytes
Profile 1, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 2, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 3, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 4, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 5, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 6, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 7, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 8, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 9, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 10, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 11, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 12, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 13, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 14, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 15, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state
Profile 16, Packet Session Status = INACTIVE
        Inactivity Reason = Normal inactivate state


Network Information
===================
Current Service Status = Normal, Service Error = None
Current Service = Combined
Packet Service = UMTS/WCDMA (Attached)
Packet Session Status = Inactive
Current Roaming Status = Home
Network Selection Mode = Automatic
Country = TUR, Network = TCELL
Mobile Country Code (MCC) = 286
Mobile Network Code (MNC) = 1
Location Area Code (LAC) = 60306
Routing Area Code (RAC) = 1
Cell ID = 2109
Primary Scrambling Code = 60
PLMN Selection = Automatic
Registered PLMN = TR TURKCELL , Abbreviated = TCELL
Service Provider =


Radio Information
=================
Current Band = WCDMA 2100, Channel Number = 10612
Current RSSI(RSCP) = -95 dBm
Band Selected = Auto
Number of nearby cells = 1
Cell 1
        Primary Scrambling Code = 0x3C
        RSCP = -99 dBm, ECIO = -5 dBm



Modem Security Information
==========================
Card Holder Verification (CHV1) = Disabled
SIM Status = OK
SIM User Operation Required = None
Number of Retries remaining = 3
Router#

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Balakrishnan Rajvel Tue, 05/11/2010 - 01:16
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Hi,


Please check out without service provider what APN they are using.

whether profile and chat script is created in router ?


Profile should be in below format


Router# cellular gsm profile create
<
profile number> <apn>


Chat script should be in below format


chat-script <script name> "" "ATDT*98*<profile number>#" TIMEOUT <timeout value> CONNECT


Note :  Even my service provider dont have username and password in that case we are using Mobile number or phone number as username and password.





Ali Cavit Davutoglu Tue, 05/11/2010 - 01:34
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Hi,


I have already configured chat script


chat-script TURKCELL "" "ATDT*99*1#" TIMEOUT 30 CONNECT (in our region 99) and also correct APN name is "mgb"... but it isnt working.


I also checked debug output but i could not find any significant information. Could you share the config example that you configured before?

Balakrishnan Rajvel Tue, 05/11/2010 - 03:06
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Hi ,


Please try by removing the GPRS card and reinsert it.  after doing this you need to create the profile again.


Note : For most of cases it had worked in my setup...

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