Issue with caller input on cisco unity 5.0

Unanswered Question
May 11th, 2010

Hello guys !!

I have an issue when  i configure caller input :

I configurre botton 1 to 6 for transfer the call to the subscriber. When i push the botton i listening the voicemail conversation inmediately i cannot talk with the subscriber. I find that  if a change  the settings on caller transfers  setting on the subscriber page is work but in version 4x is not like this.

thanks

I have this problem too.
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Brandon Buffin Tue, 05/11/2010 - 05:47

When you transfer to a subscriber, the transfer settings on the Call Transfer settings page for that subscriber will be honored. I don't recall if the default was different between 4.x and 5.x. If you need to update multiple subscribers, use BulkEdit from the Tools Depot.

Hope this helps.

Brandon

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