I am new to voice, we have in our environment
CISCO router 1800 series
CUE v 7.0
a small implementation at one location
ext 11 is autoattendant the user wants to have a voice mailbox attached to this auto attendant
first is this possible to have a voice mailbox assoictaed with the auto attendant and if yes how we can do that
if not what are other options
I'm assuming you have a menu in the AA script (Press 1 for sales, 2 for customer service, etc.)? If so, you could, for example, have the caller press 3 for voicemail. This would trigger a call redirect step that would forward the caller to 1111 (or another number of your choosing). In my example, 1000 is the number that sends callers to voicemail. Your VM DN is likely different.