William Bell Tue, 05/11/2010 - 07:57

Depends on what you need to recover.

For OS and the Cluster Security Password:

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch2.html#wp1044244

For the web administrative user:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/cli_ref/7_1_3/cli_ref_713.html#wp113347

HTH.

Regards,

Bill

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les.combs Tue, 05/11/2010 - 08:11

Thanks very much, hopefully the customer still has the DVD.

William Bell Tue, 05/11/2010 - 08:15

Your welcome! Actually, I believe you can use any DVD/CD as long as it is a data CD/DVD (don't use a music cd).  You may want to double check the text to be sure.  All it is doing is check to see if you have physical access to the system.  The assumption being if you have physical access then you must be trusted to a certain extent?

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Thanks and regards,
Bill

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