lost password on callmanager 7.1

les.combs · ‎05-11-2010

how can I recover the passwords on a callmanager 7.1 server

William Bell · ‎05-11-2010

Depends on what you need to recover.

For OS and the Cluster Security Password:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/cucos/7_1_2/cucos/iptpch2.html#wp1044244

For the web administrative user:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/cli_ref/7_1_3/cli_ref_713.html#wp113347

HTH.

Regards,

Bill

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HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

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les.combs · ‎05-11-2010

Thanks very much, hopefully the customer still has the DVD.

William Bell · ‎05-11-2010

Your welcome! Actually, I believe you can use any DVD/CD as long as it is a data CD/DVD (don't use a music cd). You may want to double check the text to be sure. All it is doing is check to see if you have physical access to the system. The assumption being if you have physical access then you must be trusted to a certain extent?

Please remember to rate helpful posts using the scale/stars below.

Thanks and regards,
Bill

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify