We resolved a VPN issue that was preventing us to be able to log in to CUPC over VPN. I am now able to log in, I can see my buddy list and their status, however the CUPC status in the bottom of the window is listed as "Offline (No Network)".
Logon Server: Not Connected - Disconnected
Phone Config: Downloaded
Desk Phone: Not Connected
Softphone: Not Active
Secure Messaging: Not Connected - Server Unreachable
LDAP: Not Available - Server Unreachable
What could be causing some of the servers to be connected while others are disconnected? We are running Microsoft ISA VPN.