EIM/WIM Auto acknowledgement and time of day

Unanswered Question
May 11th, 2010

EIM/WIM Auto acknowledgement and time of day. What is the best way to determine working hours and use the auto acknowledgement node? We want to send different acknowledgements based on in hours and out of hours. I can set up business calendars, shift and day labels. How do we use this for the above purpose? Thank you.

I have this problem too.
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simonandorfi Tue, 05/18/2010 - 02:30


you can create atricles to sent out under specific circumstances.This Article is selected in the Auto-Reply / Acknowledgement-Node. It is also possible to check for the business hours in your workflow.


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