Call Pickup within Hunt group, CUCM v7.1

Answered Question
May 12th, 2010
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Hi all,


I replaced a cluster of CCM v4.1 with a cluster of CUCM v7.1.


In the older version, people can pickup calls within a hunt list. In v7.1, the parameter "call pickup group" in the configuration of a hunt group or a hunt list does'nt exist.


Is there a way to allow the call pickup even if the call is in a hunt group?



for example, I have 3 phones: A,B & C which are in the same call pickup group. This 3 phones are in a top-down line group, which is in a hunt group, which is in a hunt pilot number XX.


When a call arrive on the phone A, I can pickup the call with an other phone B or C. But when the call arrive on the pilot number XX, and then start to ring phone A, I can't pickup the call with an other phone B or C.


Thanks for your help.

Correct Answer by Aaron Harrison about 7 years 1 week ago

Hi Jerome


No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!


Aaron


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jerome.gimbert Wed, 05/12/2010 - 01:31
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Hi Aaron,


thanks for your help!


I'm agree with you, I search in the forum to find similar post, and I found some responses.

I just want to know if there is new way to do what I want, because all posts are old, and concern v5.X.


However, I try the solution describes in this posts and it seems to work.


Thanks again.

Correct Answer
Aaron Harrison Wed, 05/12/2010 - 01:41
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Hi Jerome


No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!


Aaron


Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212

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