05-12-2010 01:16 AM - edited 03-15-2019 10:43 PM
Hi all,
I replaced a cluster of CCM v4.1 with a cluster of CUCM v7.1.
In the older version, people can pickup calls within a hunt list. In v7.1, the parameter "call pickup group" in the configuration of a hunt group or a hunt list does'nt exist.
Is there a way to allow the call pickup even if the call is in a hunt group?
for example, I have 3 phones: A,B & C which are in the same call pickup group. This 3 phones are in a top-down line group, which is in a hunt group, which is in a hunt pilot number XX.
When a call arrive on the phone A, I can pickup the call with an other phone B or C. But when the call arrive on the pilot number XX, and then start to ring phone A, I can't pickup the call with an other phone B or C.
Thanks for your help.
Solved! Go to Solution.
05-12-2010 01:41 AM
Hi Jerome
No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!
Aaron
Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212
05-12-2010 01:24 AM
Hi Jerome
Please see this similar post - this is quite a common request!
https://supportforums.cisco.com/message/3029537#3029537
Regards
Aaron
Please rate helpful posts...
05-12-2010 01:31 AM
Hi Aaron,
thanks for your help!
I'm agree with you, I search in the forum to find similar post, and I found some responses.
I just want to know if there is new way to do what I want, because all posts are old, and concern v5.X.
However, I try the solution describes in this posts and it seems to work.
Thanks again.
05-12-2010 01:41 AM
Hi Jerome
No problem. It's not changed since version 4; I've not checked 8 yet but don't expect much!
Aaron
Please rate helpful posts and mark answered questions that you've got a satisfactory response from to help identify useful content in the forums...
https://supportforums.cisco.com/docs/DOC-6212
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