05-12-2010 09:26 AM
Hello,
I'm running LMS 3.2 with CM 5.2; I'm trying the host acquisition. Out of 200 IP phones, only 15 of them were discovered. The discovered IP phones are all registered to the same CCM; all the other phones are registered to the other CCM and are not discovered.
Both CCMs are accessible through SNMP RO and well recognized in the LMS modules.
Any clues?
Georges Merhej
05-12-2010 06:18 PM
1. Delete any filters you have in Campus Manager for data collection, UT, and enable debugs for data collection and UT.
2. Re-run the data collections .
3. Re-run UT.
4. Do an snmpwalk -v -1 -c
5. Get the ani.log and ut.log
6. Go back to debug settings and disable after getting ani.log and ut.log .
05-13-2010 12:43 AM
05-13-2010 06:20 PM
Check the CallManager to verify SNMP is functional, phones are registering, and no issues exists. Since no data is being returned from the snmpwalk, then LMS is functioning as expected. And now should focus your troubleshooting on Call Manager.
Thanks for the update.
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