vs-s720-10g-3c ios upgrade issue

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May 12th, 2010
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I have one 6509E chassis with 2 s720 sups. I can get the one in slot 5 to upgrade and boot to the new IOS but the second in slot 6 comes back wiht an error. See attach. Both have the same bootdisk lines configured and I can see the IOS in both sup-bootdisk directories. If both sups are in, slot 5 boots and shuts down slot 6. If 5 is plugged in it boots fine. If 6 is plugged in it will not boot to the new image and goes to rommon where it will boot to the old image.

What am I missing here?


Thanks

David

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Jerry Ye Wed, 05/12/2010 - 10:50
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  • Cisco Employee,

The SUP is pointed to bootdisk:s72033-ipservices_wan-vz.122-33.SXI3 which it on the MSFC, you will have to reconfigure it to boot from sup-bootdisk: on the SUP.


When you are in ROMMON, just do boot sup-bootdisk:s72033-ipservices_wan-vz.122-33.SXI3 and it should boot up correctly.


Once it is fully boot up, post the following command for us to assist further:


show redundancy

show run | i boot

show boot


Regards,

jerry

rlotwala Wed, 05/12/2010 - 11:10
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David,


It appears that the sup in slot 5 is fine.  I had the same issue and what I ended up doing was to boot one sup at a time.  Once both were on same IOS, then I boot with both sup's.  Try booting only with sup in mod 6.


Make sure your config is synced on both sup's.


Sincerely,

Raj

dvanhaaren Wed, 05/12/2010 - 12:02
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Here's what I have. Sup 5 and 6 have the same boot statements. Sup 6 will boot with the "boot" command from rommon, but it boots to the old code. See attach for more info. It keeps getting wierder, but I think I'm just missing something simple somewhere.


Thanks

David

Jerry Ye Wed, 05/12/2010 - 12:12
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  • Cisco Employee,

Okay, I think I see the problem. I need the following info


show file system

dir sup-bootdisk: or dir sup-bootflash:

dir bootflash:

dir disk0:


Can you do that when you insert slot 5 into the chassis only, and then slot 6 into the chassis only.


If you can seperate that into 2 files, it would be great.


Regards,

jerry

dvanhaaren Thu, 05/13/2010 - 07:09
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Seems we've found the problem. We had one extra letter in the boot statment. Sometimes it just takes another set of eyes. It's working now. Thank you all for your interest and help.


David

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