QPM 4.1(3) Device stuck in Discovery

CJasztrabTMW · ‎05-12-2010

I have QPM 4.1(3) and I have a large number of devices that are stuck in discovery. I can't do anything with them. How do i either remove them or have then discovered?

chris

Nael Mohammad · ‎05-12-2010

What kind of devices are you trying to import to QPM that are stuck in discovery ?

To delete and re-import to QPM:

1. Go go QPM ---> Devices ---> Device Management --> Discovery Status and provide the screenshot for this page. Under the devices stuck in discovery, do you mean that it's "In Progress" ?

2. To delete the devices from QPM --> go to devices ---> device management --> device summary --> select all the devices you want deleted and then click "Delete Devices"

3. Attempt to populate by clicking "Import Devices to QPM".

ivana.kvaka · ‎01-28-2011

Hi,

Did you manage to solve this? I have the same problem with the same qpm version.

2. To delete the devices from QPM --> go to devices ---> device management --> device summary --> select all the devices you want deleted and then click "Delete Devices"

When I select device to delete it says "Device In-progress cannot be deleted"

nice regards,

Ivana

aamadulin.accenture · ‎02-29-2012

Have you solve this issue? I'm facing the same problem. Somebody from Cisco, kindly reply it.

ivana.kvaka · ‎02-29-2012

I had to delete device by connecting directly to the database, and delete it from there

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