Hi - Our customer has AD Telephone Number field and CUCM DNs defined as pure +E164 numbers.
This works great for dialling, however, when we try to assign CUPC softphone and deskphone modes to CUCM DNs that are defined in the \+XXXXXXXXXX format the softphone receives a connection refused error and the Desk Phone receives a CTI error. When we remove the \+ string from the DN both softphone and deskphone mode work ok.
A packet capture looks to be appending %5C to replace the \ delimeter in the SIP URI.
Is there anyway we can support \+XXXXXXXXXX DN formatting in CUCM with CUPC?
thanks again (Michael )
Brian
