WS-X6148A-GE-TX problem on Catalyst - 6506E

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May 13th, 2010
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Dear All,

we have a Catalyst 6506-E switch with Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-VM), Version

12.2(33)SXH4, RELEASE SOFTWARE (fc1).

Recently we bought a  WS-X6148A-GE-TX  card and we installed the card to the chassis. the  6506-E looks like recognize the card but unfortunately the status shows Powerdown and Fw/Sw shows unknown ??


Mod      Ports      Card Type                                                            Model                            


  4        48            48-port 10/100/1000 RJ45 EtherModule                  WS-X6148A-GE-TX   




Mod      MAC addresses                                 Hw         Fw                Sw                Status


4       c47d.4f9d.3b50 to c47d.4f9d.3b7f             4.0        Unknown      Unknown      PwrDown



any idea?


Thanks to all in advance for your kind support.


regards,

mico

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jorge.calvo Thu, 05/13/2010 - 07:00
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Hello,


The problem could be a incompatibility between the supervisor card used, the IOS version and its support for the GE module.


Hope the following chart with the minimum required supervisor/IOS helps.



Software support

With Supervisor Engine 2—12.1(19)E1

With Supervisor Engine 32—12.2(18)SXF

With Supervisor Engine 32 PISA—12.2(18)ZY

With Supervisor Engine 720—12.2(18)SXF

With Supervisor Engine 720 and WS-F6K-GE48-AF or WS-F6K48-AF PoE daughter cards—12.2(17d)SXB (WS-X6148-GE-TX only)

With Supervisor Engine 720-10GE—12.2(33)SXH

Catalyst OS:

WS-X6148-GE-TX—7.6(9)

WS-X6148A-GE-TX—8.4(1)


Regards.

micoogullari Thu, 05/13/2010 - 07:20
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Hi Jorge,


thank you for your kind reply.  we have  Supervisor Engine 720 10GE with IOS version  12.2(33)SXH4 installed.


jorge.calvo Thu, 05/13/2010 - 07:28
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Hi,


How many modules are there on the switch. Is there enough power for all of them?


Please, see power requirements for this module.


Module current— 2.50A

Module power—105.00 W

AC-input power—131.25 W

AC heat dissipation—448.22 BTU/hour

DC-input power—141.13 W

DC heat dissipation—481.96 BTU/hour


Regards.

micoogullari Thu, 05/13/2010 - 07:47
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I have 4 modules  as listed below. could be power  issue as you mentioned. I will double check and let you know.

Mod           Ports                     Card Type                                                                  Model

1                     24                     CEF720 24 port 1000mb SFP                                    WS-X6724-SFP

2                     24                     CEF720 24 port 1000mb SFP                                    WS-X6724-SFP

4                     48                     48-port 10/100/1000 RJ45 EtherModule                     WS-X6148A-GE-TX

5                     5                          Supervisor Engine 720 10GE (Active)                     VS-S720-10G


Regards,

mico


francisco_1 Thu, 05/13/2010 - 07:51
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how many power supply is on the 6500? are they setup in redunant mode?

francisco_1 Thu, 05/13/2010 - 07:52
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issue "show power redundancy-mode"

micoogullari Thu, 05/13/2010 - 08:06
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Hi Francisco,


thank you for your support.  on the 6500 we have two PS and they are redundant. here is the details about the  power.  I did not try to install then on different slot. I will do that too and i will update you about the result.


Thank to all for the support and assistance.


Regards,

mico


system power redundancy mode = redundant
system power total =     5771.64 Watts (137.42 Amps @ 42V)
system power used =      1063.02 Watts (25.31 Amps @ 42V)
system power available = 4708.62 Watts (112.11 Amps @ 42V)
                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    WS-CAC-6000W       5771.64 137.42 OK     OK     on
2    WS-CAC-6000W       5771.64 137.42 OK     OK     on
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @42V State
---- ------------------ ------- ------ -----
1    WS-C6506-E-FAN       98.70  2.35  OK
                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @42V Watts   A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    WS-X6724-SFP        162.96  3.88   162.96  3.88  on    on
2    WS-X6724-SFP        125.16  2.98   125.16  2.98  on    on
4    WS-X6148A-GE-TX     105.00  2.50     -     -     on    off (not supported)
5    VS-S720-10G         338.10  8.05   338.10  8.05  on    on
6    (Redundant Sup)       -     -      338.10  8.05  -     -

Jon Marshall Thu, 05/13/2010 - 07:31
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Can you post a "sh env/sh env power/sh power" (sorry i can never remember which one !!).


Also you are not running VSS are you ?


Jon

francisco_1 Thu, 05/13/2010 - 07:43
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"show envir status module 4"



Francisco

micoogullari Thu, 05/13/2010 - 07:54
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Hi Jon,


thank you for your reply and guidance.


yes we are running VSS.


we installed the cards ot the two 6506-E  and we are facing the mentioned problem.

Jon Marshall Thu, 05/13/2010 - 08:03
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You cannot run this card in a VSS system. You need all WS-X67xx modules in a VSS system, see the VSS Q&A for details of supported modules -


VSS Q&A


Jon

jorge.calvo Thu, 05/13/2010 - 08:07
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Yes,


That module is not compatible with VSS. See my VSS hardware details to have an idea:


2 x C6506-E running IOS 12.2-33SXI

SUP720 10GE

WS-X6748-GE-TX module

2 x WS-CAC-3000W power supplies.


Regards.

francisco_1 Thu, 05/13/2010 - 07:44
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Jon,


Good you asked the question about VSS. Yep the 6148 will not work...



Francisco

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