7936 conf phones still rebooting at 3.3(20) firmware

Unanswered Question
May 13th, 2010
User Badges:

We are running UCM 7.1.2 and have a number of 7936 conference phones running the 3.3(20) SCCP firmware. They are configured/connected with a single VLAN on the switch port per Ciscos recommendations. We still see multiple 7936s intermittently rebooting (sometimes at the very beginning of a conference call) even with the latest code level and single VLAN. Is anyone else still experiencing this and if so are there any known workarounds?

Thanks in advance for your help.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
gogasca Tue, 05/18/2010 - 14:06
User Badges:
  • Green, 3000 points or more

which is the VLAn that you are using?

the Voice VLAN?

Can we see the port config ?

Whats th reason code in RTMT for these phones unregistering?

only 7936 ?


This Discussion