Is there a way to cause the phone to use a different outgoing line other than their phone extension line? Specifically a shared line.
Thanks for a response
Ok I wont be able to help you with this one, you are now venturing into uncharted waters for me, Trunk Line monitoring only works on Analogue lines, does not work with SIP or ISDN/PRI services :(
And I have never tried SIP on a key system setup within a Cisco, even if SIP worked on key system setup I can not see that the setup you want will work, but again I havent had to work up a system that would operate in that particular environment.
Sorry i couldnt be of any more assistance :(
Is your system is using PSTN/FXO lines, then yes there is :)
However i do not beleive CCA supports this configuration directly unless it has recently been added to it.
The feature you are after is Trunk Line monitoring, it is a a combination of Dial-peers pointing to the voice ports, and DN's that are associated to those dial-peers (Hope I have worded that right).
I use this setup for people who just do not want to let go of their old key system, so given that the UC-500 can be bent at times to your will, I run the system in both PBX and Key system mode, you can do this in parallel if you configure trunk line monitoring.
If you need the CLI commands let me know, however just wait and see if any of the Cisco reps advise if this can be done in CCA, if it can please use it as the configuration I will give you will not be CCA complaint I'd imagine.
Dave Harper taught me this trick and it works a treat, but it can not be used with ISDN services, digital lines just done work like that, but maybe there is a work around for that as well, not too sure.