Extension Mobility Timeout Per Phone?

Answered Question
May 14th, 2010
User Badges:

Is there anyway in CUCM 7.1.3 to set a particular phone to not have an extension mobility logout timer, different from the settings in the service parameters?  Are all extension mobility logout settings global?  thanks

Correct Answer by David Hailey about 7 years 1 month ago

Global parameter.  Applies cluster-wide to all EM-enabled phones.


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 4.3 (3 ratings)
Correct Answer
David Hailey Fri, 05/14/2010 - 16:12
User Badges:
  • Purple, 4500 points or more

Global parameter.  Applies cluster-wide to all EM-enabled phones.


asafayan Wed, 12/19/2012 - 08:52
User Badges:

Hi David / Java,

Old thread but I thought I would give it a try.  I need to mod this EM Servive Parameter.  Is it service impacting to any existing users who are logged in via EM? 



Jaime Valencia Wed, 12/19/2012 - 08:56
User Badges:
  • Cisco Employee,
  • Hall of Fame,


No, but changes will only affect phones that log in AFTER you change the value.

Phones that were logged before, will not take that change.



if this helps, please rate


M.Kemal YENIGUN Wed, 07/31/2013 - 03:54
User Badges:

Hi Java,

Could you please point me where I can find that " Global parameter.  Applies cluster-wide to all EM-enabled phones."


Rob Huffman Wed, 07/31/2013 - 05:46
User Badges:
  • Super Blue, 32500 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi there,

You will find those settings via;

To set the Service Parameters for Cisco Extension Mobility, choose

System > Service Parameters in Cisco  Unified Communications Manager Administration;

choose the server that  is running the Cisco Extension Mobility service, and then  Cisco Extension Mobility




"A smile relieves a heart that grieves" 

- Stones


This Discussion