Welcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to learn how to make effective use of software tools and website features to streamline your software download experience with Cisco expert Oscar Bauer. Oscar is a technical support manager of Software Downloads focusing on all software distribution for technical support. He has 9 years of networking and engineering experience. Previously at Cisco, he has worked in LAN Switching lead for online support creating content and support tools.
Remember to use the rating system to let Oscar know if you have received an adequate response.
Oscar might not be able to answer each question due to the volume expected during this event. Our moderators will post many of the unanswered questions in other discussion forums shortly after the event. This event lasts through May 21, 2010. Visit this forum often to view responses to your questions and the questions of other community members.