Solved: Cisco Unity Time

i.margariti · ‎05-14-2010

Could somebody help me with the following problem?

I am trying to configure the of cisco unity time but I can t.

I am doing the following:

clock timezone

8 (europe)

18 (greece)

Therefore TZ='Europe/Athens' will be used.
Is the above information OK?
1) Yes

Local time is now: Thu May 13 05:39:12 EEST 2010.
Universal Time is now: Thu May 13 02:39:12 UTC 2010.
Save the change to startup configuration and reload the module for the new timez
one to take effect.

copy running-config startup-config

reload

after the reload the clock is again like the local time.. (See above)

Today the date is 14 of May, not 13.

Thanks a lot for your help.

Brandon Buffin · ‎05-17-2010

Are the timezones the same on CME and CUE? Do you have the command "ntp master" in the router config?

Brandon

View solution in original post

Brandon Buffin · ‎05-14-2010

Is NTP set to update time from the router? Is the router time correct?

Brandon

i.margariti · ‎05-14-2010

Yes, ntp server is the ip of the router and the time is correct.

Brandon Buffin · ‎05-14-2010

Does "show ntp associations" from the CUE module show that the NTP server is reachable?

Brandon

i.margariti · ‎05-16-2010

This is the output of the sh ntp associations

Service-Engine# sh ntp associations
ind assID status conf reach auth condition last_event cnt
===========================================================
1 23316 8000 yes yes none reject

Brandon Buffin · ‎05-17-2010

Are the timezones the same on CME and CUE? Do you have the command "ntp master" in the router config?

Brandon

i.margariti · ‎05-17-2010

The router s config:

clock timezone EET 2
no network-clock-participate slot 1
network-clock-participate wic 2
network-clock-participate wic 3

I don t have the ntp master.

I don t know what it is.

Thess-Router#clock set 16:20:21 17 May 2010

Thess-Router#sh clock
16:20:44.239 EET Mon May 17 2010

The ip phones hour is: 17:20

I don t know what is going on!

and the

Service-Engine# sh clock
08:16:19.213 EEST Sun May 16 2010

Rob Huffman · ‎05-17-2010

Hi there,

Just to add a reference to the great tips from my friend Brandon (+5 "B")

Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server

NTP on the CUE is unable to synchronize with the CallManager Express. The CallManager Express router is configured as a NTP server. The CUE clock is not displaying accurate time. However, CallManager Express displays the correct time.

Issue these commands in order to overcome this problem:

On the CallManager Express router:

ntp master

On the CUE:

ntp server x.x.x.x

!--- Where x.x.x.x is the ip address of the CME router which is configured as a NTP server.

Once the mentioned configuration changes are made on the CUE and CallManager Express, issue the show ntp status command on the CallManager Express router. You should see that the clock is synchronized.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml#k1

Hope this helps!

Rob

i.margariti · ‎05-17-2010

Thanks!!!!

Thess-Router#sh ntp status
Clock is synchronized,