cucm os hotfix

Unanswered Question
May 15th, 2010

I need to know are there any prerequisites in applying security patches, like SR release etc. i did not find any release notes or readme files for the following hotfix of Call Manager 4.3 OS ver 2003.1.2a

MS10-019
win-K9-MS10-019-Windows2003
-KB978601.exe
-KB980232.exe
-KB979309.exe
-KB977816.exe
-KB978542.exe

The security patch that is currently installed is KB935966.

Regards

SJSJ

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David Hailey Sat, 05/15/2010 - 07:05

The info you need is here (for future reference): http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/win_os/os_srv_sec/osbios.htm

If you are installing the patch executable only onto the current OS: win-K9-MS10-030-Windows2003-KB978542.exe - then you are good to go.

However, if you are installing OS upgrade which is a cumulative version of all previous patches and SR's: win-OS-Upgrade-K9.2003-1-5a-sr7.exe - then you need to meet the minimum pre-requisites listed in the tables below the info on the current vulnerabilties.  In your case, your OS is outdated so you should get to the latest version of  2003-1-5a and then patch appropriately to get to the latest SR for that train.  So, if you look at the second table - you can upgrade directly to 1.5a since you are on 1.2a.  Then you can apply the SR once the base 1.5a release is installed.

Operating System Updates 2003.1.2/2003.1.2a  End of SW Maintenance 17-Mar-2009

Bulletin

Knowledge Base Article

Description

Reboot Required?

Install Time

Notes

N/A

N/A

OS version 2003.1.2a

Yes, 2 times

About 30 min.

N/A

N/A

win-OS-Upgrade-K9.2003-1-2a

Yes.  Up to 3 times.

About 30 min.

Requires OS 2003.1.1

N/A

N/A

win-OS-Upgrade-K9.2003-1-2a-sr21.exe
OS Upgrade Service Release 21

Yes

About 10 min.

Requires OS
2003.1.2 or  2003.1.2a

N/A

N/A

OS Upgrade 2003.1.5a

Yes, up to 3 times

About 30 min.

See 2003.1.5 table


Bulletin

Knowledge Base Article

Description

Reboot Required?

Install Time

Notes

N/A

N/A

OS version 2003.1.5/2003.1.5a

Yes, 2 times

About 30 min.

(2003.1.5a fresh installation is for HP based MCS servers, see defect CSCtd90916)

N/A

N/A

win-OS-Upgrade-K9.2003-1-5a


Yes.  Up to 3 times.

About 30 min.

Requires  OS 2003.1.1,  2003.1.2a, 2003.1.3a or  2003.1.3b, 2003.1.4, 2003.1.4a, 2003.1.5

(OS Upgrade 2003.1.5a replaces 2003.1.5, see defect CSCtd09016)

N/A

N/A

win-OS-Upgrade-K9.2003-1-5a-sr6.exe
OS Upgrade Service Release 6

Yes

About 10 min.

Requires OS 2003.1.5 or 2003.1.5a


Notice the latest release will be SR 7 after testing is completed this month.  The Notes guide you on install info and pre-requisites for installing eadh patch.

Hailey

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SJ SJ Mon, 05/17/2010 - 00:36

Thanx alot for your detailed explanation. I've planned os upgradation later but can i straight away apply the hotfix KB978542.exe.

Regards,

SJSJ

David Hailey Mon, 05/17/2010 - 05:29

Yes, you can apply it now.  I recommend at least checking the Technet site (Microsoft) to see if there are any pre-req's that you need to install as well.  If so, you'll need to look for the additional patches from Cisco via the links I already sent you and apply them in order.

Hailey

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