Solved: SIP Trunk on CME won't go to CUE

neilobrien · ‎05-15-2010

Hi,

I've a CME router running 12.4(11)T with a SIP trunk to an ITSP. All works fine except an inbound won't go to the CUE for voicemail. Afte some investigation I found I need to disable the temporarily moved SIP messages with the "no supplementary-service SIP temporarily-moved" but it seems I don't have that command.

Under voice service voip, when I look at the command options for supplementary-service, i don't have a SIP option. Is there something else I have to enable to give me this option?? Maybe it's broken in this IOS version although if it were a bug I'd still expect the command to be there.

THanks,

Neil

paolo bevilacqua · ‎05-15-2010

To send away the doubt, update IOS.

View solution in original post

paolo bevilacqua · ‎05-15-2010

To send away the doubt, update IOS.

neilobrien · ‎05-15-2010

thanks, i really didn't want to have to resort to that because I'm doing it remotely. However, I bit the bullet and I now have the command and my CUE issue is resolved.

Thanks,

Neil

paolo bevilacqua · ‎05-15-2010

You are welcome, please remember to rate useful posts clicking on the stars below.

neilobrien · ‎05-15-2010

I've given you a bit of a pasting on the other topic - I didn't like your comment . In this case, your 100% right

paolo bevilacqua · ‎05-15-2010

I've replied you there. Thank you for the nice rating and good luck!