We have imported on Senior VP who has an old Unity Mailbox that is more than 100 messages and is 150MB in size. Regardless of the rational behind this box, when we imported him into UCx we gave him a profile that had a 200MB limit.
The problem we found during the cut is that the user is being played a message inside UCx that says he has more than 100 messages and therefore needs to delete them otherwise he can not receive new messages. We can not find where this 100 message setting is located or where the wav file is playing from. It is not referencing the size in MB (so it is not the User Template or System setting for message store size) but instead it says he has more than 100 messages. When we imported this user we used a specific User Template that allowed for 200MB message store.
version UCx 7-1
Has anyone seen or heard this before? I have never had a box with this many messages in it for an actual user, ust the old EAdmin box which we promptly delete and never have logged into on UCx after COBRAs import.