I have set up barge for a small call centre environment and it works well. However, we would like to set it up so that when a supervisor barges an agent's call the agent does not hear a barge tone, or see a message on their phone screen telling them they have been barged. Therefore, 2 questions:
1 Can I disable the barge tone, and if so how?
2 Can I disable the message on the agent's phone, and if so how?