CSM - Unable to Launch Device Manager

Unanswered Question
May 17th, 2010


I have added all the devices into CSM 3.2. However, I am not able to launch the device manager. Going thru User Guide for Auto Update Server 3.2.2, I found


Launching Device Manager

You can launch PDM or ASDM to view or modify a particular setting on a device.

This procedure describes how to launch a device manager.

Before You Begin

Make sure that the PIX security appliance and ASA devices have access to PDM or ASDM on the network.

Make sure that the device has contacted AUS previously.

How do I ensure the device has contacted AUS. I have not configured any AUS.


I have this problem too.
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