Currently I am working on IPCC hosted project in which I need to install CUOM and CUSM. I have installed CUOM and added devices to it. Please let me know how to install and configure CUSM ( have got 5 sensors). From the docs I have got a rough idea to span one of te ports of sensor to the IP phone Vlan. But as this is a hosted environment the agent phones would be in remote location and spanning cannot be done .
Please let me know
Thanks in advance