The setup is 1xSPA400, 1xSPA9000 and couple of 962, 942 and WIP300.
On an inbound call all phones ring simultaneously (using a hunt group) and if no one picks up the phone for about 14 seconds, then the auto attendant picks up. AA is "thanks for calling xyz, to reach A, please dial 100, to reach B, please dial 101".
I have setup call forward on 962 (ext 100) to cell-phone (CFWD All Number) and have added the access code prior to the cellphone, i.e. 94031111111
Essentially, when external callers try to reach extension 100, the user want to to setup call fwd to cellphone instead of reaching to local voicemail.
This setup is not working, and calls dont get forwarded to cellphone. Any suggestions?