I'm new to this forum so forgive me if I've done something wrong but i posted a question over 3 hours ago and it has onlty been 'viewed' 3 times (all by myself). There have been questions posted since mine with over 40 'views'. Have I posted somewhere or something I shouldn't have? I just find it strange that no one has even looked at my question.
try posting here
The other option is to open a support ticket so they can help you