This is new CUPS deployment(Primary and secondary CUPS server). We have integrated CUPS with LDAP(primary AD and secondaru AD).
The callmanager is integrated with the same LDAP servers. Same search criteria and LDAP settings are used in the CUCM and in the CUPS.
CUPC is configured for desk phone mode and when we do a directory search on the ip phone the contacts are displayed within 2 seconds. But when we
do a contact search on the CUPC client it CUPS takes atleast 15 seconds to pull the contacts and display on the CUPC. Just wondering how this delay can be minimised. The latency between the CUCM to LDAP and CUPS to LDAP are the same.
Below are the configuration,
recursive search is checked in
search context : dc=xyzdomain,dc=com
Any help would be greatly appreciated.