Customer getting a fast busy when trying to access voice mail on uc540

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Marcos Hernandez Tue, 05/18/2010 - 09:03

Can you provide a "debug voip dialpeer" and a "debug ccsip message" for a failed call into CUE?

Thanks,


Marcos

Just to update,  we determined that the sip provider  had moved our customer to an "inband" network,  we had them move them back to an " out of band" provider and the DTMF problems went away.   The sip provider is saying there is something wrong with our   Call manager.  It was setup with all of the latest software availble as of 3/05/2010.   Could there be any problems with CME?  They are saying our customer is the only one of their clients that are having any problem.  Everything is working normally as of this moment.

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